Terms of supply

L A Comms Ltd · Company number 06974651

Our services are supplied under one of two sets of Terms and Conditions, depending on what you buy: Terms and Conditions (Telecoms) or Terms and Conditions (IT Managed Services). IT managed services and telecoms are contracted separately, each under its own order form and its own terms.

How you receive them

The applicable Terms and Conditions are issued with every order form and are signed electronically with it, so you hold a copy of the exact version you agreed to. We do not publish them on this website.

Documents referred to in the Terms

Document	Where to find it
Terms and Conditions (Telecoms / IT Managed Services)	Issued with your order form; copies on request
Price List	Available to customers on request, and in the customer portal once published there
Merchant Services Agreement (L A Comms Payments Ltd)	Issued with your payments order form; copies on request
Fair Usage Policy (SIP trunk call allowances)	Issued with the relevant order form; on request
Privacy Policy and sub-processor list	Published
Complaints Code of Practice	Published

Requesting a copy

Existing customers can request their contract documents, the current Price List or the Fair Usage Policy by emailing from a registered contact address, or by calling 0345 099 9000. We send them to the account's registered contacts only.