Website terms of use
These terms govern your use of lacomms.com only. The services we supply to customers are governed by the signed order form and the applicable L A Comms Terms and Conditions (Telecoms, or IT Managed Services), which take precedence over anything here.
Who we are
L A Comms Ltd is registered in England and Wales, company number 06974651, registered office Navigation House, Belmont Wharf, Skipton, North Yorkshire BD23 1RL. VAT number GB 979 5193 54. ICO registration number Z2326572. Telephone 0345 099 9000.
Card payment services are supplied by L A Comms Payments Ltd, registered in England and Wales, company number 17448503, registered office Navigation House, Belmont Wharf, Skipton, North Yorkshire BD23 1RL.
Complaints
As a communications provider we operate a complaints code of practice in line with Ofcom's General Conditions. If something has gone wrong, call 0345 099 9000 or email our complaints team via the Complaints page. If we cannot resolve a complaint within eight weeks, or we issue a deadlock letter, eligible customers may refer it to CISAS. Our full Complaints Code of Practice sets out the process and timescales.
Our policies and documents
Published on this site:
- Complaints Code of Practice
- Privacy Policy and sub-processor list
- Cookies
- These website terms
Issued to customers with their order form, and available to customers on request (see Terms of supply):
- Terms and Conditions (Telecoms)
- Terms and Conditions (IT Managed Services)
- Price List
- Fair Usage Policy
Using this site
- You may browse the site and book a consultation. You must not misuse it, attempt to gain unauthorised access, introduce malicious code, or scrape it at volume.
- Booking a consultation does not create a contract for services. Any quotation we give is indicative until a signed order form is in place.
- We may change or withdraw content at any time without notice.
Accuracy of information
We take care to keep the site accurate, including statements about the PSTN switch-off, product capabilities and accreditations. Information is general and is not advice for your specific circumstances; the right solution for your business is confirmed at survey. Third-party marks (for example 3CX, Microsoft, Gamma, Voiceflex, UniFi) belong to their owners and are used to describe the products and partnerships we hold.
Intellectual property
The design, text, illustrations, video and code on this site belong to L A Comms Ltd or our licensors. You may view and print pages for your own business use. Any other use needs our written permission.
Links
Links to other sites, including Microsoft Bookings, Trustpilot and our customer portal, are provided for convenience. We are not responsible for their content or their handling of your data.
Liability
The site is provided as is. To the extent permitted by law we exclude liability for loss arising from use of, or inability to use, the site. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Our liability for services is set out in the contract for those services.
Privacy
How we use personal data, including cookies, is set out in our Privacy Policy.
Governing law
These terms are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction.
Contact
Questions about these terms: or 0345 099 9000.