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INBOUND SERVICES

We go out of our way to provide market leading call management services that are both competitive on price and deliver on their promise.

INTRODUCING OUR HOSTED CALL MANAGEMENT SERVICES

The number you choose supports your brand message and sets an impression on the type of call you want to receive, 0800 sales calls or 0300 charity calls. Stand out from your competitors and attract new clients using a memorable non-geographic business number. View further details below…
 

01/02
LOCAL NUMBERS

Give your customers confidence with a local number which they know will be charged at a local rate

0300
UK WIDE

these are often used if you are a Charity and are a good alternative to an 08 number

0330
UK WIDE

usually used instead of a normal 08 number

0845
LOW CALL

allows you to get customer across the UK and is cheaper for your customers to call than an

0800
FREEPHONE

your customers will know that this is a freephone number and can be an added bonus to potential clients

0844
BUSINESS

this is a revenue sharing number

PRODUCT COMPARISON

0800/0808
FREEPHONE

From £1.99 / pm
  • Inclusive mins - 1000-5000
  • Call Management
  • Divert to Mobile
  • Cost to Call Landline - FREE
  • Cost to Call Mobile - FREE
  • Revenue Share

0300/0303
CHARITY

From £1.99 / pm
  • Inclusive mins - 1000-1000
  • Call Management
  • Divert to Mobile
  • Cost to Call Landline - 2ppm*
  • Cost to Call Mobile - 5ppm*
  • Revenue Share

0333/0303
UK WIDE

From £1.99 / pm
  • Inclusive mins - 1000-5000
  • Call Management
  • Divert to Mobile
  • Cost to Call Landline - 2ppm*
  • Cost to Call Mobile - 5ppm*
  • Revenue Share

01/01
LOCAL

From £1.99 / pm
  • Inclusive mins - 1000-5000
  • Call Management
  • Divert to Mobile
  • Cost to Call Landline - 1ppm*
  • Cost to Call Mobile - 3ppm*
  • Revenue Share

0844/0843
REBATE

FREE
  • Inclusive mins - 0
  • Call Management
  • Divert to Mobile
  • Cost to Call Landline - 7ppm*
  • Cost to Call Mobile - 7ppm*
  • Revenue Share - Up to 4ppm

0870/0871
HIGH REBATE

FREE
  • Inclusive mins - 0
  • Call Management
  • Divert to Mobile
  • Cost to Call Landline - 13ppm*
  • Cost to Call Mobile - 13ppm*
  • Revenue Share - Up to 8ppm

INBOUND FEATURES

It’s amazing to think that even after all the advances in communication technology, a phone is still the number one generator of sales for 98% of businesses. So rather than trying to replace the phone, we developed ways of enhancing it.

OUR INBOUND CALL PACKAGES OFFER FEATURES SUCH AS:

This is where a short announcement is played just before the call is connected, ensuring you have the necessary information on how to answer the call.

For some businesses it is not possible to answer every call, therefore it is crucial that the caller is able to leave your business a voicemail, which is turn is emailed to you as a wav file and can be played back with ease and convenience.

This facility provides your business with more control on calls are routed. Requesting the caller makes a selection to speak to the appropriate department ensures your company’s resources are deployed effectively. In addition, you can also set opening hours, ensuring calls are routed to voicemail or another department on an evening.

If your business has busy periods where you could often use and extra member of staff, you may find call queuing is a perfect way to manage those busy periods. Call queuing allows you to point calls a destination number and when used with live queue statistics you can also see how many customers are waiting in the queue, whilst providing alternative routing after the call has exceeded a specific hold period. Voice prompts also enable you make your caller feel value whilst they wait.

You can benefit from daily or weekly call reports which show how many calls have been received on your inbound number. These can help your business better prepare for busy periods or times of day.

This facility provides your business with peace of mind than conversation is ever missed, allowing the recordings to be used for training and purposes whilst validating any conversation with a client.

WOULD A PHONE SYSTEM BE MORE APPROPRIATE?

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